This manual is a compilation of more than twenty years of learning from agency staff, people who receive services, and community members who have befriended people.
In this YouTube video, author Susan Cain shines a spotlight on introverts and reveals how over time our society has come to look to extroverts as leaders. Not suggesting that one is better than the other, Susan argues that the world needs an equal space between introverts and extroverts; that an innovative, creative world wouldn't be the same without the two coming together.
