Building Positive Relationships

On Friendship and Connection with Angela Amado [External link]

A recorded conversation featuring Angela Amado, PhD of the Institute on Community Integration . We talk about the importance of continuing to build friendships for people who experience disabilities, important actions we can take now and the gifts that people with disabilities offer in building whole communities after the pandemic.

Types of Listening from Skills You Need [External link]

Most people, most of the time, take listening for granted, it’s something that just happens. It is only when you stop to think about listening and what it entails that you begin to realise that listening is in fact an important skill that needs to be nurtured and developed.

Exercises for Nonjudgmental Thinking [External link]

Cultivating non-judgmental thinking is taught in Dialectical Behavior Therapy (DBT) Skills Groups as a part of the Mindfulness Training. Mindfulness teaches individuals to observe and describe their own behavior, which is necessary when any new behavior is being learned, when there is some sort of problem, or a need for change.

Reflecting Thoughts During Conversations [External link]

However good you think your listening skills are, the only person who can tell you if you have understood correctly or not is the speaker. Therefore, as an extension of good listening skills, you need to develop the ability to reflect words and feelings and to clarify that you have understood them correctly.

Video: The Power of Deliberate Listening [External link]

When an angry reader began cursing her out over the phone, newspaper columnist Ronnie Polaneczky had an epiphany: Magic happens when we set aside our judgments and just listen, even when we are certain that person is wrong and we are right.

Video: The Art of Listening [External link]

This talk was given at a local TEDx event, produced independently of the TED Conferences. In this thought provoking talk, Kathleen Macferran explores the power of listening to open doors and potentially to transform people.

Video: Blame [External link]

The audio of this RSA short is of Dr Brené Brown who spoke at the RSA on The Power of Vulnerability

Video: Empathy in Action [External link]

By listening and then repeating back in your own words the essence and feeling of what you have just heard, from the speaker’s point of view, you allow the speaker to feel the satisfaction of being understood.

Video: Persuasion [External link]

Bestselling author Dan Pink shows us how to influence others more effectively; it's as simple as A-B-C. Whether we're employees pitching to our bosses, parents and teachers cajoling kids, or politicians presenting new policies, we can all improve the way we persuade others.

Video: The Power of Listening (in Negotiation) [External link]

William Ury explains how listening is the essential, and often overlooked, half of communication. His stories of candid conversations with presidents and business leaders provide us with impactful lessons, such as understanding the power of a human mind opening up.
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