Cultural historian and author of 'Wonderbox: Curious Histories of How to Live' Roman Krznaric reveals how the art of empathy can not only enrich one's own life but also help to create social change.
By listening and then repeating back in your own words the essence and feeling of what you have just heard, from the speaker’s point of view, you allow the speaker to feel the satisfaction of being understood.
Bestselling author Dan Pink shows us how to influence others more effectively; it's as simple as A-B-C. Whether we're employees pitching to our bosses, parents and teachers cajoling kids, or politicians presenting new policies, we can all improve the way we persuade others.
William Ury explains how listening is the essential, and often overlooked, half of communication. His stories of candid conversations with presidents and business leaders provide us with impactful lessons, such as understanding the power of a human mind opening up.
This guide offers a broad approach for things we can do—at our own pace, in our own time, and within our own abilities—that can help us feel better and live longer.
This manual is a compilation of more than twenty years of learning from agency staff, people who receive services, and community members who have befriended people.
