Module 3

Improving Cultural Competence [External link]

Treatment Improvement Protocols (TIPs) are developed by the Substance Abuse and Mental Health Services Administration (SAMHSA) within the U.S. Department of Health and Human Services (HHS). TIPs are best practice guidelines for the treatment of substance use disorders.

The Manual: Empathy Training [External link]

This training is developed for The center for Building a Culture of Empathy and Compassion (CBCEC). The reason for developing this training is the motivation of Edwin Rutsch to build a culture of empathy and compassion.

How an Industrial Designer Discovered the Elderly [External link]

In the mid 1970s Patricia Moore, aged twenty-six, was working as an industrial designer at the top New York firm Raymond Loewy, who had been responsible for designing the Coca-Cola bottle and the Shell logo. During a planning meeting she asked a simple question: ‘Couldn’t we design the refrigerator door so that someone with arthritis would find it easy to open?’

Historical Trauma and Microaggressions: A Framework for Culturally-Based Practice [External link]

This publication captures the presentation of Dr. Karina Walters on December 4, 2009 titled “Historical Trauma, Microaggressions, and Identity: A Framework for Culturally-Based Practice”, which was part of the Center for Excellence in Children’s Mental Health (CECMH) Lessons from the Field seminar series.

Multicultural Principles for Early Childhood Leaders [External link]

The 2023 edition of Multicultural Principles for Early Childhood Leaders builds on growing research about how race, ethnicity, ability, gender, and socio-economic status influence young children’s learning.

Temperament Tool – Toddler [External link]

There are nine common traits that can help describe a child’s temperament and the way he or she reacts to and experiences the world.

Temperament Tool – Infants [External link]

There are nine common traits that can help describe a child’s temperament and the way he or she reacts to and experiences the world.

Managing Conflict [External link]

When conflict is mismanaged, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen the bond between two people.

Calming Your Brain During Conflict [External link]

Conflict wreaks havoc on our brains. We are groomed by evolution to protect ourselves whenever we sense a threat. In our modern context, we don’t fight like a badger with a coyote, or run away like a rabbit from a fox. But our basic impulse to protect ourselves is automatic and unconscious.

Keeping Your Communication Cool When the Situation Gets Hot [External link]

Many conflict situations could be resolved more successfully than we might think at first glance. One big problem is that conflict participants often lose control of themselves and retreat into self-reinforcing, and self-defeating, patterns of attack and counterattack.
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